Shipping Policy

Covid Shipping Delay Notice

 

The ongoing pandemic has caused worldwide delays in shipping. These delays have affected the entire technology industry, particularly disrupting supply chains for retailers. Play-King Store has not been spared from these disruptions, and as a result we are experiencing significant delays in order fulfillment.

 

Our team is doing our best to accurately project the timelines for all orders, but the unpredictability in the global supply chain means that there is always a risk of orders being delayed beyond our estimations. To ensure that you receive your order in a timely fashion, we recommend that you place your order at least 1 to 2 weeks minimum before you anticipate needing your product.

 

We understand that it is not always possible to anticipate your technology needs over such a long window but, when possible, doing so will dramatically increase the chances that you will not experience any additional delays in receiving your product.

 

Play-King  is committed to providing high-quality Travel & Hiking products and services to the whole world, and we are working tirelessly to resolve these uncertainties as we begin to transition to a new normal after COVID-19.

 

OLD SHIPPING POLICY BEFORE COVID-19 


Most orders are usually processed within 24 hours , except temporarily out of stock. Special orders are processed within 2 days. If it is very urgent, please contact us for urgent processing. We promise to deliver the goods to you in time. If there is any delay, we will compensate for your loss

 

3 . Is your packaging safe ?

Yes, We have 4 years' export packing and transportation experience, we have different packing methods for each kind of products, and we guarantee that there is no damage during the transportation. If there is any damage, we will compensate you

4 . What if I'm dissatisfied with the product ?

We guarantee you will be 100% satisfied with the quality of our product. If you're unhappy with it, please contact our Customer Service who will be glad to help

About Price Adjustment

And due to market factors, we may change the price or promotion ( Action ) anytime, so pls make order in time, maybe you'll find the price increase in the next second

About Shipping

Shipping Way : Most orders ( less than 2KG ) are shipped by Aliepress standard shipping / ePacket / China Post Registered Air Mail / Seller Method Shipping. Some orders ( more than 2KG ) are shipped by e-EMS / AliExpress Premium Shipping / EMS / DHL etc. express service. Any other requirements about the shipping way, please contact us.

Delivery Time : Normally 7-14 days to get the order, except Brazil. 3-10 days to get Some orders are sent via express service ). Sometime the transit time may be long and vary, particularly during the holiday season. Please contact us if you need help for the tracking.

Import Duties : Import duties, taxes and charges are not included in the item price or shipping charges.

We accept dropship orders and wholesale orders. Welcome to choose u