FAQs

FAQ

1 . Is quality of products good ?

Yes! We have pre-delivery of goods by the person Carefully double-check, no quality problems in the confirmation after shipment, so please rest assured that quality problems. If there is any quality problem, you can get a refund.

2 . How long is the order processing time ?

Most orders are usually processed within 24 hours , except temporarily out of stock. Special orders are processed within 2 days. If it is very urgent, please contact us for urgent processing. We promise to deliver the goods to you in time. If there is any delay, we will compensate for your loss

PLEASE READ

While we are as committed as ever to being a part of healthy and active lifestyles, we also understand that we are in unprecedented times. We are doing our best to maintain our shipping schedules, but we anticipate there may be delays in order processing and shipping. Orders are processed Monday through Friday. Due to COVID-19 safety precautions in our warehouse, orders may take 10+ days for you to receive your order no later than 3 weeks. Don’t fret or forfeit your order because of this TEMPORARILY delay that’s why all of our customers will be getting their order ship for FREE on Us doing this crisis no charge! We truly Apologize. ❤️

** Please read our COVID-19 Response page in the menu **

3 . Is your packaging safe ?

Yes, We have 4 years' export packing and transportation experience, we have different packing methods for each kind of products, and we guarantee that there is no damage during the transportation. If there is any damage, we will compensate you

4 . What if I'm dissatisfied with the product ?

We guarantee you will be 100% satisfied with the quality of our product. If you're unhappy with it, please contact our Customer Service who will be glad to help

About Price Adjustment

And due to market factors, we may change the price or promotion ( Action ) anytime, so pls make order in time, maybe you'll find the price increase in the next second

About Shipping

Shipping Way : Most orders ( less than 2KG ) are shipped by Aliepress standard shipping / ePacket / China Post Registered Air Mail / Seller Method Shipping. Some orders ( more than 2KG ) are shipped by e-EMS / AliExpress Premium Shipping / EMS / DHL etc.express service. Any other requirements about the shipping way, please contact us.

Delivery Time : Normally 7-14 days to get the order, except Brazil. 3-10 days to get Some orders are sent via express service ). Sometime the transit time may be long and vary, particularly during the holiday season. Please contact us if you need help for the tracking.

Import Duties : Import duties, taxes and charges are not included in the item price or shipping charges.

We accept dropship orders and wholesale orders. Welcome to choose u